One of my customer - on opening my padlock coded excel file - gets the error message:
Access violation at address
00007FFF50120E65 in module
‘KERNELBASE.DLL’. Read of address
00000000000000004
and the file cannot be opened.
What can I recommend him to do?
other customers do not have this problem with the same file.
Thank you for your link, David Oliver. This however refers to a missing or not found KERNELBASE.dll. In the case of my problem the KERNELBASE.dll is not missing, but the access to it does not seem to be granted.