Activation error on v2023

With WooCommerce activation a message appears after inserting Activation Key.

Appears this message

Captura de pantalla 2023-05-07 193507

Anybody has a clue?

Take a look at your PHP error log or contact your hosting provider support.

After repairing some permits, I have no more errors on the PHP error log.

However, I am still not able to activate the file.

In the PHP log:

“POST /xxxxxx/wordpress/activation/getactivation/52 HTTP/1.1” 404 47279 “-” “XLS Padlock Activation” 400

Are you using Apache or NGINX?

It is using a system NGINX as an inverse proxy, and APACHE as web service. The site is in a subdomain, so in this case, the scheme would be as follows in the image,

The issue you are facing may stem from various factors, including but not limited to, server configuration, firewalls, or network restrictions. These factors could prevent your XLS Padlock application from properly exchanging information with your Apache server through the NGINX inverse proxy.

Therefore, I recommend reaching out to your server provider’s technical support team. They are best equipped to assist you in troubleshooting this issue, as they have direct access to your server configuration and can perform a more in-depth analysis of the problem.