I have never seen or experienced this error:
An error occurred while loading the PHP runtime: in most cases, it is the due to lack of a required component on your computer. To run this application, you must first install the component.
Searching the forum produced no help.
Users computer is Windows 10 Home
App is using PHP 7.
Was under the impression that all required PHP runtimes were complied into the app?
How do I solve this? Now have two users with same issue. Both state they have "Visual C++ Redistributable for Visual Studio 2015" installed.