Gabor
April 24, 2018, 12:47pm
21
Hello!
Sadly it didn’t help, the customer got the same error message.
Please check my publication!
Here is the one with the icon:
https://drive.google.com/open?id=0BxDcXj5IGvQzbzZQbG1xVlF5c3c
and here is the one without:
https://drive.google.com/open?id=113-XffIqKzoswG_YBEgXlT4arJ2fbD3F
Thanks,
Gabor
In further investigation, it appears that the error is due to the skin engine. Are you using some custom skin? Try to change to another skin. Did you modify some skin options?
Gabor
April 30, 2018, 11:46am
23
Hello!
No custom skin, I use a built in one, called 2010Blue_Ext.skn.
Or is it obsolete? You do not Support it in current versions?
Gabor
The skin engine is responsible so maybe it can not happen with another skin. We’ll try to reproduce with 2010Blue_Ext.skn.
Gabor
May 13, 2018, 8:58pm
25
Hello!
I don’t use 2010Blue_Ext anymore, because I remember it had another name, so I thought it is obsolete.
So I use Charm_Aero which is exactly the same as far as I see.
Or can that also cause the problem?
Thanks,
Gabor
We’re preparing an update for HTML Executable v4.9. It will fix this problem.
Gabor
May 29, 2018, 5:07pm
27
Great, so I guess I’m not the only one who has this problem.
Can you give me a hint when this update would be available?
Thank you so much,
Gabor