Error Opening Compiled Worksheet in Windows 7

Hello good afternoon!

My name is Glaudes and I am already a user of this program which is excellent for a few years to market my technical sheets, but some time all my clients who still use the Windows 7 operating system are no longer able to register my compiled worksheets, and I lose sales and make several refunds for that reason.

Is there a special setting for the spreadsheet to be compiled, what do I normally register with Windows 7? As before?

Attached is the image that always appears when a client with windows 7 tries to register the compiled worksheet.

I await an answer.

No further,

Glaudes Moreira

Try this: