We just had an exe fail on Windows 11 with Excel 365…2 hours before a critical annual meeting! It worked yesterday and all we did was compile and provide a signature. Couldn’t use the .exe module. Any ideas?
That’s horrible. So sorry to hear that happened. Any clue what happened and do you know if it was only that particular computer or were there other computers affected?
Also curious if you have hardware locking or other security measures instead.
Thanks
Dan
Only one computer. We have hardware locking. The key was set to expire at the end of June. It was my daughter’s computer and we haven’t distributed it yet. We’re still in a development phase but needed to use it to help a client on a last minute basis. She had windows 11 updates pending even though a reboot didn’t do it. I have her a .xlsx version to use she could work without the vba part. Obviously nothing like the security with your padlock.
Will try to recreate they problem before she takes vacation. Let me know if you want me information about her computer. Works for on my windows 10 desktop and windows 11 surface pro.
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That is super weird indeed. I’m not exactly sure how to reproduce these conditions that caused this issue. You did have Excel and MS Office installed prior to this, right? When you say you installed the XLSX file, you just mean you copied a file, not an installation of MS office, right?
Thanks
Dan
That could be the culprit here. If Office 365 fails to validate the license, the EXE file made with XLS Padlock will fail to load properly. It’s because Microsoft blocks a lof of features if the license has expired or could not be validated.
What is the path to the Excel.exe on the faulty computer?
For instance, it should be something like:
C:\Program Files\Microsoft Office\root\Office16\excel.exe
If not, please post the path here for review.
Looks like you installed Office desktop apps with the Microsoft store.
It’s better to install them from https://www.office.com/ if you have a Microsoft 365 account.
We can’t control the Microsoft software in the field. We can insist on a minimum Excel level but there could be 100 computers out there with Excel 2016, 2019, and 365. How can we make the .exe file work with all versions of Office 365?
Please update to the latest XLS Padlock 2022 release available.
Moreover, in our experience, it is shown that the Microsoft Store version of Office is being deprecated and no longer installed. Microsoft wants all users to use the “click-to-run” version of Office.com for desktops, which works as expected with XLS Padlock.
If your customers meet problems, they better install Microsoft 365 from https://www.office.com/
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Just removed your previous post because your activation code is confidential. I made a change and so it should be working for the username you specified.
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