Thanks, but that is a standard character I use in distinquishing parts of a musical score. It is not in the path, it is part of the file name and I have used it in EO for two years now with no problem. On my system, what you see is a result of me removing permissions from that file to see the result, as reported above. When I put permissions back, everything is fine. Thanks for taking a shot, but the "~" is not the problem. It is just a standard ascii character as is the backtick " ` "
Any help is much appreciated. I have this system working fine in several clients ... it is only one particular client that is getting the gray screen "Failed to Load PDF document" I do not to find out his OS. Thanks. Have not asked him that.