Problem using 2024.2 xlspadlock

The client can not open the file. The error message is:
IMG-20241123-WA0000

Have the same problem on Win 11 PRO 24H2.

Before I had “Error while starting application runtime 2021.1”. Did the upgrade as suggested to 2024.2.
Now after upgrade I’m getting: “Add-in 2 system error. Code 33.”

Yes, it’s a new issue from an update released some days ago by Microsoft. We are investigating as not everyone is getting the problem.
And some other apps were also broken.

Got the same problem :frowning:

Thank you for your report and your patience!

We identified the problem and we’ll provide a new update as soon as possible.