I’ve sent an email to your support address but I’ve decided to post here too as we could do with a solution sooner rather than later. Since our update to HTMLexe 4 we’ve found our application has become very unstable. It seems to randomly crash out with no error message and we’ve been unable to track down exactly what the problem is. Note that this is unique to HE4 - the application is stable in the browser (IE7+) and within HE3.6
We’ve discovered today that setting the NoForceIEStandardsMode setting has reduced the number of crashes significantly but it can still occur. Any suggestiions?
In the mean time, is there an internal function we can call to force HTMLexe to save it’s state file on demand? The problem would be a lot less offensive if the user didn’t lose their progress for that session every time the crash occurs.