Paquet Builder not recognizing my account

I tried to send this message on the contact form to no avail, so I’m posting it here.

When I fire up the software it’s now asking me to enter an activation code or purchase. But I already purchased v3 and entered my code. I’ve been using PB3 for quite awhile with no problems. I don’t understand why this is happening all of the sudden. It’s a little frustrating, because the disk on which I kept my code crashed and I no longer have it. Can someone please help me?

Please check your Private Message folder on this forum