Version 2020 Crashing and Dialog Boxes

oldteacher

Active member

• Oct 15, 2020

• #1

Download the latest V 2020. It is crashing (send report):



Running on Windows 10 Pro, latest build. Everything is up to date, do not run out of date operating system or software.

Also seeing issues with dialog boxes, some cannot even read. Here is one example:

 

Last edited: Oct 19, 2020

oldteacher

Active member

• Oct 19, 2020

• #2

And again, about once a day:



Error report sent.

 

gdgsupport

Support

Staff member

• Oct 19, 2020

• #3

Strange, we did not get your error report.

For the dialog box, looks like a DPI problem or a font problem. Did you change the default Windows text size and not the Windows DPI setting?

 

oldteacher

Active member

• Oct 20, 2020

• #4

Strange indeed. I pressed the “send bug report” button.

DPI problem. I do not recall changing default Windows text size. But at 63 my eyes probably need larger text

Pretty sure my setting are at default all around:

 

gdgsupport

Support

Staff member

• Oct 22, 2020

• #5

Really strange because with these default settings, you should see:

 

oldteacher

Active member

• Oct 22, 2020

• #6

I must have some type of display issue. Not sure where to start looking, but will check into it.