XLS Padlock error: Error while starting application runtime

B

barrydaybr

New member
A few users get this error when opening their (compiled .xlsc) file:
“Error while starting application runtime”

Any ideas?
Thanks
 
This error occurs if you use the Universal EXE format and some antivirus such as Crowdstrike may block it. The workaround is to provide a pure 64-bit EXE to your customers. XLS Padlock lets you do so.
 
Please let us know the current Windows 11 build number of your client. Here are a few simple ways to get it:
  1. Using the winver Command:
  • Press Windows + R to open the Run dialog.
  • Type winver and press Enter.
  • A window will pop up showing your Windows version and build number.
  1. Through Settings:
  • Open the Settings app (Windows + I).
  • Go to System > About.
  • Under the “Windows specifications” section, you will see the build number.
And is your client running a Mac?

Thank you.
 
This issue is now fixed:
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Add-in 2 System Error. Code 33 XLS Padlock
XLS Padlock 2024.3 is now available on its website. This includes the fix for the “Add-in 2 System Error. Code 33” bug affecting Windows 11 24H2 users who installed the Windows KB5046740 Preview update.
new
XLS Padlock 2024.3 Released And Enhanced for Your Security Needs - December 9th, 2024
point_right
Download XLS Padlock - XLS Padlock If you get any problems, do not hesitate to report to us. Thank you!
Click to expand...
 
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