XLS Padlock error - need help - FIXED

Hi,

Need help…i can compile files OK however when distributing i encounter this error.
destination machine running Excel 2010-32 bit

“Exception ERegistry Exception in module in Grade Physicals and Equivalents database.exe at 01EA3B4C,”

Emailed directly no response…can anyone help…

Looks to me like a license registering problem on the client computer. Did you try the portable license option that does not mess with the destination computer registry ?

You should have received a reply by email.
Try the portable mode:

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Please tell us if the client has an antivirus program and if yes, its name.

Hi,

I did as suggested below and all is now working fine.

thank you for the support.

Derek