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  1. gdgsupport

    HTML Executable 2025.0.1 is Now Available - June 19, 2025

    Yes, I see. If subfolders already exist when you install, they are not referenced for deletion. So you can safely remove all subfolders in C:\Program Files (x86)\GDG Software\HTML Executable 2025 when you uninstall. Then, your personal settings remain. It's explained in the readme here: Note...
  2. gdgsupport

    Maintenance query

    You’re correct that access to registered downloads (including the latest installers, WooCommerce Kit, FastSpring Kit, priority support, etc.) requires an active maintenance plan. However, once you have downloaded and installed the Key Generator (for hardware-locked keys) and/or the Online...
  3. gdgsupport

    Open and Save Dialog Boxes Crash Secure Workbook

    Yes, Windows 11 Pro has some security software than Windows 11 Home, so there may be a conflict there. Maybe with some restrictions or security features you enabled on your two Windows 11 Pro computers?
  4. gdgsupport

    HTML Executable 2025.0.1 is Now Available - June 19, 2025

    What do you mean? You have some traces left by the uninstaller?
  5. gdgsupport

    Where I can find my System ID ?

    Yes, there is the deactivation feature of XLS Padlock. Your customer can deactivate the previous key and then activate a new one. https://www.xlspadlock.com/doc/topics/deactivation.htm
  6. gdgsupport

    Open and Save Dialog Boxes Crash Secure Workbook

    We are focused on a workaround. If you agree, we can contact you when it's ready for testing by Direct Message on this forum.
  7. gdgsupport

    gxlx.gxlsplock problem

    It looks like Norton 360 Antivirus tries to interfere with the internal protection of XLS Padlock. Your customer should try to temporarily disable the protection or whitelist the file. Note that the module is digitally signed so Norton is overwhelming its reaction, looks like a bug.
  8. gdgsupport

    HTML Executable 2025.0.1 is Now Available - June 19, 2025

    So, does it work for you finally? Or still getting these strange not found file issues?
  9. gdgsupport

    Where I can find my System ID ?

    No, because you must be the author of the workbook app in order to generate keys for that app. Otherwise, anyone could just download XLS Padlock to make keys for any protected workbook. That would be a major security failure.
  10. gdgsupport

    Open and Save Dialog Boxes Crash Secure Workbook

    We are still trying to reproduce the issue. Once we have it, we'll look for a possible fix.
  11. gdgsupport

    Open and Save Dialog Boxes Crash Secure Workbook

    OK. Have you tried the simple VBA code mentioned above? We need to know whether this occurs with your current Excel workbook or any workbook.
  12. gdgsupport

    Where I can find my System ID ?

    If the program is created by a customer, we cannot help you. The System ID in XLS Padlock is a unique identifier automatically generated from your computer’s hardware components. It is used when our users enable hardware-locked activation keys so that a key will work only on that specific...
  13. gdgsupport

    HTML Executable 2025.0.1 is Now Available - June 19, 2025

    Thank you very much for your feedback! Great that it works for you too :D. And yes, the new compression method used in HTML Executable ZStandard is really faster.
  14. gdgsupport

    HTML Executable 2025.0.1 is Now Available - June 19, 2025

    Sure, you can always download previous versions from the "My Account" page at https://www.htmlexe.com/account However, I think this may not be related to HTMLEXE itself since it looks like a permission problem. There is an easy way to find out: in the File Manager in HTML Executable, click Add...
  15. gdgsupport

    HTML Executable 2025.0.1 is Now Available - June 19, 2025

    Yes, the new forum does not always send out notifications automatically and unfortunately. You have to subscribe manually. The -1B files mean that they cannot be found or Windows does not let HTML Executable access them. Verify their permissions and/or antivirus/security settings.
  16. gdgsupport

    Open and Save Dialog Boxes Crash Secure Workbook

    And are you using Norton 360 on other laptops too (the ones on which the EXE works?)
  17. gdgsupport

    Open and Save Dialog Boxes Crash Secure Workbook

    And are you using some specific software such as security software or antivirus software on that laptop?
  18. gdgsupport

    Open and Save Dialog Boxes Crash Secure Workbook

    Haven't seen your XLS Padlock version, which one are you using?
  19. gdgsupport

    HTML Executable 2025.0.1 is Now Available - June 19, 2025

    Choose Clear then Update to refresh the list.
  20. gdgsupport

    HTML Executable 2025.0.1 is Now Available - June 19, 2025

    We're glad to announce the official release of HTML Executable 2025.0! This is a major update packed with new features, performance boosts, and important fixes, many of which are based on your valuable feedback. Thank you for your continued support! Key Highlights in Version 2025.0 Major New...
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