Today I received another complaint from a customer getting the error:
“access violation at address 75A213CB in module ‘kernelbase.dll’. read of address 00000004”
I read one other post on this topic but I didn’t find a clear answer for what is causing this.
I believe both are using windows 10 excel 2016 and it’s happened with key-protected and unprotected “tester” versions of my product.