leszekrakow
New member
My client gets an error:
Any idea why?
Cannot validate
- Thread starter leszekrakow
- Start date
It’s because you generated a manual activation key and you use online validation. Since there is no online record for that manual activation key, validation cannot work for it.
The solution is to create a manual activation key that bypasses validation; in the key generator, tick this:
The solution is to create a manual activation key that bypasses validation; in the key generator, tick this:
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leszekrakow
New member
that is not the case. The manual activation is turned off. But the code connected to the order on the server was reset. Maybe it caused the problem?
Yes, that’s also a possibility.
leszekrakow
New member
I use online activation.
What to do in following scenario:
1. Client downloads a file
2. Activates it on computer A
3. Asks to reset activation - so I delete an entry in Woo
4. Then activates on computer B
5. Asks to reset activation - so I delete an entry in Woo again
6. Then tries to activate again on compuer A and gets error:
"Cannot validate this activation key, no previous activation was found in the order database."
How can I let a client activate again on computer A.
What to do in following scenario:
1. Client downloads a file
2. Activates it on computer A
3. Asks to reset activation - so I delete an entry in Woo
4. Then activates on computer B
5. Asks to reset activation - so I delete an entry in Woo again
6. Then tries to activate again on compuer A and gets error:
"Cannot validate this activation key, no previous activation was found in the order database."
How can I let a client activate again on computer A.
On computer A, customer must run the EXE with the -deact flag to remove the existing key and get a new one.
See https://www.xlspadlock.com/doc/topics/deactivation.htm
See https://www.xlspadlock.com/doc/topics/deactivation.htm