I have a client who has an updated Windows 10 pro-64-bit with Excel 365. They downloaded the EXE file, and when they ran it on the computer, nothing happened, and the program never even opened up.
They downloaded the EXE file onto a Windows 11 with a 2306 Excel Build (?) and 32-bit. The exe filed opened and ran without any issues.
Please advise so I can help my client solve this issue.
The exe file was built to operate on either 32 or 64-bit.