HTML Executable 4.7.1 not recognising .html file extension?

J

jamie1

New member
Updated to HTML Executable 4.7.1 and it cannot recognise .html extensions. When a html file is renamed to .htm it can find it. Is this a known problem?
 
I can’t reproduce your problem. .HTML files are recognized. Could you please explain more when your problem happens?
 
I upgraded to 4.7.1 and recompiled two books which worked OK previously, and when I tried to run the .exe files I got the message that HE Server could not find any files with an .html extension. I uninstalled HTML Executable 4.7.1 using Revo uninstaller and downloaded a new copy and installed it. Recompiled the books, when I ran the .exe files again I got the message that HE Server could not find any files with an .html extension. I renamed the .html files to .htm and recompiled the books and everything worked OK.
 
Thanks for your reply.
I upgraded to 4.7.1 and recompiled a book which worked OK previously, and when I tried to run the .exe file I got the message that HE Server could not find any files with an .html extension.

I uninstalled HTML Executable 4.7.1 using Revo uninstaller and downloaded a new copy and reinstalled it.

Recompiled the book, when I ran the .exe file again I got the Web Browser message “Unable to download introduction.html from heserver. Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.” The same message for any other files in the book with .html extensions.
In the opened book, the message “Navigation to the webpage was cancelled.” All the other .htm pages opened. I renamed introduction.html to introduction.htm and recompiled the book and everything worked OK.

I uninstalled 4.7.1 again using Revo uninstaller and reloaded HTML Executable version 1.2.1.0. I renamed all the necessary files back to .html and recompiled the book. This version successfully compiled and the executable ran OK recognising all the .html files.

DATA:
Running Windows Vista Business Service Pack 2 with all updates in place.
Windows Internet Explorer9 version 9.0.8112.16421IC Update Versions: 9.0.34 (KB3008923)
 
Try to enable one of these two options (or both):

cb4608ec07e648cc.png


If it still doesn’t work, I’d need to test your EXE file.
 
Thanks, but sorry this didn’t work. To eliminate this being a coding error on my side, I tried compiling a new project using HTML Executable’s default settings based on a purchased website template that loads fine in IE. Same result. Cannot recognise the index.html but opens all .htm files. I also uninstalled and reinstalled IE9 but didn’t help either.
 
Could you try the PDF Viewer sample that comes with HTML Executable? It also uses an index.html file.
On your computer, which default program is registered to open .HTML files?
 
Default browser is IE9
Default html editor is Notepad++

Tried to run the PDF Viewer sample and got the same result “Unable to download index.html from heserver” - cannot post a screen shot because I’m a new user so I sent this by email to you replying to your last notification.

Regards…
 
OK. We’ll try to reproduce the problem on Vista with IE9.

BTW do you have all latest updates?

And finally, what happens if you double-click on an .HTML file in Windows Explorer?
 
Yes, I have all the latest updates. If I double-click on an in .HTML file in Windows Explorer it opens the file in IE9.
Regards…
 
We could reproduce another problem. Sometimes, we get an access violation in URLMON but it only happens on Vista IE8.
We are investigating the issue, certainly related to some compatibility problem.
 
Are there any problems with .html extensions on Windows 7 and 8? If not, perhaps I would have to make it clear to potential customers they cannot run books on any OS below Windows 7?
 
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