Htmlexe 2021 running errors

D

dai

New member

• Oct 30, 2021

• #1

Hello, I updated latest htmlexe 4.x.x to vestion 2021, and ran into several issues right away.

1. With content protection active I was unable to start my publication. I am running Windows 10 Home 21H1

 

D

dai

New member

• Oct 30, 2021

• #2

Also, I was unable to activate my publication. After I disabled protection, activation screen opened. Generated activation key is not recognized by the publication.

 

gdgsupport

Support

Staff member

• Nov 3, 2021

• #3

Content protection requires you to have Desktop Window Manager enabled on your computer. See this for instance:

https://avid.secure.force.com/pkb/articles/en_US/How_To/Enable-Desktop-Composition-in-Windows

You can also configure HTMLEXE not to exit if Content Protection fails.

For the activation, are you using with online activation or normal registration keys?

 

D

dai

New member

• Nov 15, 2021

• #4

I use normal keys

 

gdgsupport

Support

Staff member

• Nov 16, 2021

• #5

Can you send us your HEPX project file for internal testing please? If yes, you can zip it and upload the archive to https://wetransfer.com
This is a free file hosting service: after upload, they will give you a URL. Please send us this URL so that we can download the Zip archive. Private mail is also possible. Thanks!

 

gdgsupport

Support

Staff member

• Dec 27, 2021

• #6

Problem fixed in Beta 2. Please install the update.