Incompatibility with the latest Excel build?

Hi Support,

I have a customer with the latest Excel build version 15028.20228 released on the 20/04/2022 having problems to open my workbook - customer reports he chooses one of the three options such as “Original Workbook” and nothing happens. Can you please check if in fact there is a problem related to the latest Excel version?


15028.20228 is not the latest one. Ask your customer to update to latest 16.0.15128.20178. Microsoft seems to have fixed some issues with add-ins.