Opening help crashes software

oldteacher

Active member

• Mar 16, 2017

• #1

image.png680×617 29.1 KB

Simply clicking help button in V2 causes above issue. Happens on desktop and secondary touchscreen. Both Win 10.

Attempting to send crash report tries to open outlook which I do not use. Do not even have outlook set as default mail handler…

 

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gdgsupport

Support

Staff member

• Mar 17, 2017

• #2

Do you have HTML Executable installed on your computer?

 

oldteacher

Active member

• Aug 11, 2017

• #3

gdgsupport said:

Do you have HTML Executable installed on your computer?

Click to expand...

Sorry for no reply. I no longer get emails telling me there are replies. Use to, but no longer. Yes, have checked spam box:slight_smile:

I do not own HTML Exe, so no it is not installed on my system.

 

gdgsupport

Support

Staff member

• Aug 17, 2017

• #4

And so do you still get this problem with ExeOutput 2.1?

 

oldteacher

Active member

• Aug 17, 2017

• #5

Thanks for reply.

To be honest, have not tried it again in some time on 2.1. Gave up since the about box comes up blank 50% of the time (still happening on 2.1). It may show content if opening again or it may not.

Try it again on next project.