The Search Results always shows "0" occurrence(s) (0%)

C

chrischen

New member

• Mar 7, 2017

• #1

The Search Results always shows “0” occurrence(s) (0%)
Please help！

 

gdgsupport

Support

Staff member

• Mar 17, 2017

• #2

This means that the search index may be empty. Check the compilation log: the number of indexed words is displayed. What is the number?

 

C

chrischen

New member

• Mar 21, 2017

• #3

Generating data for the Search Engine:
Default charset: UTF-16LE

• Parsing HTML pages to collect keywords…
• Generating index for the search engine…
  148 files(s) were indexed.
  126545 unique word(s) were found.
• Adding search engine components…

 

C

chrischen

New member

• Mar 21, 2017

• #4

See above Please

 

Last edited: Mar 22, 2017

gdgsupport

Support

Staff member

• Mar 25, 2017

• #5

Is it possible for you to send us your EXE file for review? And HEPX file?

 

C

chrischen

New member

• Apr 2, 2017

• #6

If I search for number or English letter, it can shows occurrence(s) correctlly.
But when I search for Traditional Chinese, the Search Results always shows “0” occurrence(s) (0%)

Please also see Cannot search Chinese characters

 

Last edited: Apr 2, 2017

gdgsupport

Support

Staff member

• Apr 3, 2017

• #7

Try to change these options:

image.png789×546 44.4 KB

 

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C

chrischen

New member

• Apr 3, 2017

• #8

Please see above

 

Last edited: Apr 3, 2017

C

chrischen

New member

• Apr 3, 2017

• #9

I have checked the box “use default word delimiters…” and "Automatically split CJK…"
The Result even got worse. I cannot search any Traditional Chinese character, but I can search numbers and English letters.

 

gdgsupport

Support

Staff member

• Apr 6, 2017

• #10

Please could you send us some HTML pages that let us reproduce the problem? If yes, you can zip them and upload them to https://uploadfiles.io/
This is a free file hosting service: after upload, they will give you a URL. Please send us this URL so that we can download the Zip archive.

And are you using the last version of HTMLEXE, 4.9.1?